Hotel Vienna

Our Environmental Policy

Hotel Vienna is committed to environmentally sustainable business practices while maintaining high standards for cleanliness, guest comfort, and customer service at our Windham Mountain hotel. We strive to be environmentally responsible by recycling, purchasing energy efficient and recycled products, conserving energy and water, and employing nontoxic cleaning products. Our mission is to be conscious of our impact while providing our guests with the comfort and enjoyment they expect from all of us at Hotel Vienna.

Our Participation in Phase One of the Green Concierge Certification Program

In January of 2011, Hotel Vienna voluntarily agreed to participate in HospitalityGreen’s, Green Concierge (GC) Certification Program.  The property is currently in Phase One of the (GC) Certification Program. Throughout the year our property will continue to improve and track our environmental sustainable practices.  It is our intention to qualify as a Tier One – Bronze facility under the GC Certification program by the close of 2011.

Our Sustainable Practices

In pursuit of our goal to attain GC Certification, we are currently implementing the following practices:

    • We replace expired light bulbs with energy efficient ones.
    • We have identified low traffic areas suitable for light sensors.
    • We have replaced our televisions with Energy Star models, and donated the old ones to a local charity.
    • We recycle our bottles, cans, cardboard and paper, and donate good quality soft goods to local charities.
    • We provide a courtesy van to and from local transportation hubs.
    • Using the Resource Tracking Tool developed by HospitalityGreen, we are tracking all of our resource usage and recycling.
    • We dispose of hazardous waste according to state regulations.
    • We purchase 30% recycled content office paper.
    • We purchase all soft tissues and paper towels made from a minimum of 50% recycled content.
    • We are presently testing Green Seal certified non-toxic cleaning products.
    • Our sinks and showerheads are water-conserving models.

    What is HospitalityGreen’s Green Concierge Certification?

    Hospitality Green LLC is a New York based consulting firm specializing in environmental and operations consulting services. HospitalityGreen partners with service-based and product-based clients throughout the hospitality, manufacturing and institutional healthcare industries, to implement sustainable business practices.

    The Green Concierge (GC) Project, conceived by HospitalityGreen in 2009, works with tourism and lodging facilities throughout the U.S. to help improve their economic vitality and their sustainable business practices without compromising service delivery or customer satisfaction. The GC Project, through generous funding from the Empire State Development (ESD) and the Catskill Watershed Corporation (CWC) was launched in 2010 and is currently being implemented by HospitalityGreen throughout the Catskill Watershed Region. Through the Catskill GC Project over 150 facilities are receiving technical assistance to improve their operational economic and environmental sustainability practices.

    There are 40 facilities currently participating in Phase 1 of the Green Concierge (GC) Certification program. The GC Certification provides a third –party audit for performance-based improvements in resource use conservation and environmentally conscious practices.

    The GC Certification process is structured in three tiers (Bronze, Silver and Gold) – with each tier providing a realistic benchmark and advancement to subsequent tiers dependent upon a business’ commitment, their verifiable resource tracking and their  dedication to increasingly rigorous sustainable practices.

    The GC Certification was recently recognized and ranked by as a Silver Tier Program. Along with the GC Certification, also recognizes as Silver Tier an elite group of national and international third party certification programs.

    For more information on the Green Concierge Project and HospitalityGreen, visit